Returns & Exchanges
We want you to love your hair journey, which is why we offer a 30-day money-back guarantee on all BondiBoost products if you are not completely satisfied. Whether it is an exchange or a full refund, our team is dedicated to ensuring your experience is as seamless as your hair routine.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process within 30 days of receiving your package.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.